Shipping & Refund Policy
Shipping Policy
Your order will be shipped within 12-14 working days after placing your order (delays are possible during high volume days such as public holidays and new launch days).
Our domestic (PAN India) delivery timeline is 5-6 working days. Deliveries depend upon your shipping location.
Return & Exchanges Policy
No Return No Exchange
Our products are specially curated & customizer according to our customers need. We don't believe in any return & exchange.
Please get in touch if you have questions or concerns about your specific item.
You can always contact us for any return question at dinaaz@gmail.com.
Refund Policy
No return on any customize order. Refund is application only if we wouldn't deliver your order within given time line.
Cancellation Policy
Customer can only cancel their order within 24 hours of order placement.
Please get in touch if you have questions or concerns about your specific item.Â
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
We do not accept returns for custom products/dresses. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.